Rocket Search -Terms of Service

1. Terms

When you visit or log into our website (https://getrocketsearch.com/), we use cookies and similar technologies to collect certain information about your visit. This includes (i) Usage Data (Information about how you use our site, such as pages visited, time spent on pages, and links clicked.) (ii) Device Information (Details about the device you use to access our site, including IP address, browser type, and operating system.) and (iii) Personal Data (If you provide it, we may collect information such as your email address, phone number, or other contact details). We may also combine this information collected automatically with other data we receive from third-party sources, such as data providers and marketing partners, to create a more complete profile of you. We then use this profile to communicate with you, including providing personalized advertising and promotional content based on your interests and browsing behavior. You may opt out of this at any time.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Rocket Search’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
      1. modify or copy the materials;
      2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
      3. attempt to decompile or reverse engineer any software contained on Rocket Search’s website;
      4. remove any copyright or other proprietary notations from the materials; or
      5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Rocket Search at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Rocket Search’s website are provided on an ‘as is’ basis. Rocket Search makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, Rocket Search does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
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4. Limitations

In no event shall Rocket Search or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Rocket Search’s website, even if Rocket Search or a Rocket Search authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of Materials

The materials appearing on Rocket Search’s website could include technical, typographical, or photographic errors. Rocket Search does not warrant that any of the materials on its website are accurate, complete or current. Rocket Search may make changes to the materials contained on its website at any time without notice. However Rocket Search does not make any commitment to update the materials.

6. Links

Rocket Search has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Rocket Search of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

Rocket Search may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of United States and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

9. Billing Policy

Billing will recur monthly on the same date account is signed up. The charge will read as ‘Rocket Search’ or ‘Rocket Search’ on billing statement. Rocket Search does not lock clients into a contract and subscription services are provided on a month-to-month basis.

10. Data Handling Practices

We are committed to protecting the privacy of our users and ensuring compliance with all relevant data protection laws. The California Privacy Protection Agency (CPPA), established in 2020, plays a crucial role in safeguarding consumer privacy and enforcing the California Consumer Privacy Act (CCPA). In alignment with these regulations, we have implemented comprehensive data handling practices.

To ensure our practices are legally compliant and respectful of your privacy, we have:
  • Appropriate Disclosures: Our privacy policy includes all necessary disclosures to keep you informed about how your data is collected, used, and protected.
  • Cookie Banner Implementation: We have deployed a cookie banner on our website to inform you about our use of cookies and to obtain your consent where required.
  • Compliant Data Handling Procedures: We follow strict procedures to handle your data responsibly, including honoring all opt-out requests promptly.
We utilize Instantly.ai Website Visitor ID to enhance your website experience while ensuring full compliance with CCPA requirements. If you have any questions or concerns regarding our data handling practices, please contact our support team or consult your legal advisor for further guidance.

11. Cancellation Policy

If at any time you wish to discontinue your service please call our Client Support line (live agents M – F, 8am – 4pm PST, after hours voicemails will be promptly returned) at (844) 294-9621 at least two business days prior to the next billing cycle in order to prevent billing and continuing service for the next month (we do not prorate billing for cancellations). At Rocket Search’s discretion, an account may be terminated at any time.

12. Refund Policy

Work begins immediately on your online marketing campaign, beginning with a software scan of your existing online presence and evaluation. As a result, initial payments are non-refundable (except where state law may apply). Rocket Search incurs costs for online marketing and SEO activities, and therefore does not refund for marketing services. In cases where appropriate Rocket Search will extend a service credit to clients to provide compensation and resolution to issues encountered.